Shipping Policy
Shipping Policy
Free Worldwide Shipping
We're happy to offer free shipping on all orders, no minimum spend required.
Processing Time
All orders are processed within 1–3 business days of being placed. You will receive a confirmation email once your order has been dispatched.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 7–14 business days |
| European Union | 14–21 business days |
| International | 21–30 business days |
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your order at any time using our Track Order page.
Please note that tracking information may take 3–5 business days to update after dispatch.
Wrong Address
Please ensure your shipping address is correct before placing your order. FrostGlow is not responsible for orders delivered to an incorrectly entered address.
Lost or Missing Orders
If your order has not arrived within the estimated delivery window, please contact us at frostglowt@gmail.com and we will do our best to resolve the issue promptly.
Contact Us
For any shipping-related questions, feel free to reach out to our support team at frostglowt@gmail.com. We aim to respond within 24–48 hours.